Patient-Provider Communication: The Bottom Line

Patient-provider communication has an important influence on a patient’s ability to understand the importance of their treatment plan. The American Association of Physician Assistants describe a Physician Assistant (PA) as a “medical professional who diagnoses illness, develops and manages treatment plans, prescribes medications, and often serves as a patient’s principal healthcare provider. PAs practice in every state and in every medical setting and specialty, improving health-care access and quality.” In a study described at the American Academy of Physician Assistants (AAPA) annual meeting in May 2018, researchers concluded that patients with Type 2 diabetes have greater adherence, improved self-management behaviors, and may experience greater satisfaction if they have increased collaboration and shared decision making with their provider.

The bottom line: Providers can impact patients’ ability to cope with efforts to communicate positivity while delivering realistic expectations, which can result in patient-centered diabetes care.

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About our experts: Laura Hieronymus is a doctor of nursing practice and master licensed diabetes educator. She is the is the associate director of education and quality services. Chlodys Johnstone is a physician’s assistant and advanced practice provider with the Division of Endocrinology and Molecular Medicine. Both are at the UK HealthCare Barnstable Brown Diabetes Center at the University of Kentucky in Lexington, Kentucky.