Diabetes Self Managementwww.DiabetesSelfManagement.com

To print: Select File and then Print from your browser's menu
Return to blog entry

Adjust Font Size : normal smaller font medium font large font

URL:   http://www.diabetesselfmanagement.com/blog/diane-fennell/blood-glucose-meter-recall/print/

Blood Glucose Meter Recall

Diane Fennell

March 29, 2013

On March 25, 2013, LifeScan, Inc., voluntarily issued a recall of all OneTouch VerioIQ blood glucose meters in the United States because the meter malfunctions at extremely high blood glucose levels.

At blood glucose levels of 1024 mg/dl or above, the meter will not provide a warning and will shut off, potentially delaying proper treatment. According to a press release from LifeScan, the likelihood of experiencing such a high blood glucose level is remote, but possible. The US Food and Drug Administration (FDA) has not received any reports of adverse events related to this issue.

Those who are using the OneTouch VerioIQ are advised to contact LifeScan customer service at (800) 717-0276 to arrange for a free replacement meter. (Representatives are available daily from 8 AM to 10 PM EDT.) Customers can continue to use their OneTouch VerioIQ until the replacement meter arrives, but they should immediately contact a health-care professional if the meter unexpectedly turns itself off. LifeScan is in the process of implementing an update to the meter to address the issue but has not decided on a timeline for resuming shipments.The OneTouch Ultra meters, OneTouch Select meters, and OneTouch Verio test strips are not affected by the recall and can continue to be used.

Outside the United States, three OneTouch Verio brand meters are being recalled due to incorrect glucose value display or record storage at extremely high glucose levels. The affected meters include the OneTouch VerioIQ, the OneTouch Verio Pro, and the OneTouch Verio Pro+.

LifeScan has notified the FDA and health-care authorities around the world of the voluntary recall.

For additional information, visit the OneTouch Web site.

Disclaimer of Medical Advice:You understand that the blogs posts and comments to such blog posts (whether posted by us, our agents, bloggers, or by users) do not constitute medical advice or recommendation of any kind and you should not rely on any information contained on such posts or comments to replace consultations with your qualified health care professionals to meet your individual needs. The opinions and other information contained in the blog posts and comments do not reflect the opinions or positions of the Site Proprietor.